FAQ
Can't find your answer here? Reach out via our contact page and we'll get back to you as soon as we're out of the practice room.
ORDERS & SHIPPING
How long will it take to get my shirt?
Don't rush the tempo - we don't keep a dusty warehouse full of re-printed shirts. Every single shirt is freshly printed just for you when you order it.
Here's what that means for your timeline:
- Production: 2–5 business days to print and pack your gear.
- Shipping: to your doorstep add 3–6 business days within the contiguous 48 states or 7-12 days for outlying states and territories.
- Tracking: we'll email you a tracking link the second it hits the mail.
Total window: plan for roughly 5–15 business days from order to door.
Ordering for a gig? Give yourself some buffer - we'd hate for your shirt to arrive the day after the show.
Do you offer expedited shipping?
Not at this time. We currently offer free standard shipping for the U.S. and its territories only. Stay tuned - we plan to add faster shipping options as we grow.
Do you ship outside the US?
Not yet! We sell exclusively within the domestic U.S. (the contiguous 48 states, D.C., Alaska, Hawaii, and U.S. Territories.
International shipping is on our radar for the future.
How much does shipping cost?
We offer free standard shipping on all orders. Customers don't like to see additional fees added at checkout and neither do we.
I haven't received a tracking email. What do I do?
First, check your spam folder (we know, we know).
If it's not there, it's possible your order is still in production - remember, we print everything fresh, so it can take 2–5 business days before your shirt even ships.
If it's been more than 7 business days since you ordered and you've heard nothing, reach out via our Contact page with your order number and we'll sort it out.
SIZING & FIT
What sizes do you offer?
We offer adult sizes XS-5XL. All shirts are printed on the Gildan Softstyle 64000, which runs true to size with a classic unisex fit. When in doubt, size up.
Unfortunately, not all color and size combinations are available from our suppliers. This impacts XS, 4XL, and 5XL the most. Even if we designed the artwork with a specific color in mind, that exact combination might not be in stock.
How do I find the right size?
Do the shirts shrink?
High heat will cause cotton to shrink. Solid colors are 100% cotton. The Antique and Heather color styles have different blends of cotton and polyester and will be less likely to shrink if exposed to high head.
That said your shirt can shrink if you run it through a hot dryer. To keep your shirt from turning into a crop top, wash cold and tumble dry low (or hang dry).
More on that in the Care Instructions section below 👇.
THE SHIRTS
What shirts do you print on?
We print exclusively on the Gildan Softstyle 64000. It's ultra-soft, lightweight (4.5 oz/yd²), ring-spun cotton with a classic crew neck and tear-away label (because itchy tags are the enemy of a good performance). Certain color styles are made with a blend of cotton and polyester.
Here are the fabric blends by color:
- Solid colors: 100% Ring-Spun Cotton
- Sport Grey & Antique colors: 90% Cotton / 10% Polyester
- Graphite Heather: 50% Ring-Spun Cotton / 50% Polyester
- Other Heather colors: 35% Ring-Spun Cotton / 65% Polyester
All shirts are made using ethically grown US cotton via the US Cotton Trust Protocol and are OEKO-TEX® STANDARD 100 certified. Safe, sustainable, and certified fresh.
What printing method do you use?
We use DTG (Direct-to-Garment) printing for vibrant, long-lasting color. The artwork is printed directly into the fabric fibers rather than sitting on top, which means a softer feel and better durability over time - as long as you follow the care instructions 😉.
Will the colors look exactly like they do on my screen?
Close, but screen colors and print colors can vary slightly - every monitor is calibrated differently. We design for maximum vibrancy in print, so what you see on screen is a very accurate representation.
Heather and blended fabrics may show a slightly softer color than solid-color shirts due to the polyester content.
If your shirt doesn't match what you see on the screen (within acceptable tolerances) please reach out to us via our Contact page so we can make it right.
CARE INSTRUCTIONS
How do I wash and dry my shirt to keep the print from fading?
Treat it like you treat your drum set - with the utmost care.
Follow these steps and your shirt will outlast your cymbals:
- Turn it inside out before washing (protects the artwork)
- Machine wash cold - gentle cycle
- Tumble dry low, or hang dry for maximum longevity
- Do NOT iron directly over the graphic (if you iron over the print, you'll end up with a sticky, melted mess - and we can't help you with that one)
- Do not bleach - ever
- Do not dryclean - ever
Learn more about DTG Printing and garment care from our supplier: Printify: DTG printing: Quick guide to direct-to-garment (2026).
EXCHANGES & RETURNS
What if my shirt doesn't fit?
What if my shirt arrives damaged or defective?
Do you offer refunds?
Because all shirts are made to order, we do not offer cash refunds for fit or preference reasons.
- For the wrong size, we offer the 50% replacement described above. (See What if my shirt doesn't fit? above 👆)
- For defective or incorrect items, we send a full replacement at no charge.
If you believe there's a special circumstance, reach out via our Contact page within 30 days of purchase and we'll do our best to work something out.
Review our Exchange & Refund Policy.
PRODUCTS & CUSTOM ORDERS
Can I request a custom design or order shirts for my band?
Why are some designs only available in certain colors?
Some designs are optimized for specific shirt colors to ensure the artwork pops the way it should. We'd rather offer fewer color options and get it right than throw a design on a shirt where it looks muddy or washed out. We're particular like that.
Unfortunately, not all color and size combinations are available from our suppliers. This impacts XS, 4XL, and 5XL the most. Even if we designed the artwork with a specific color in mind, that exact combination might not be in stock.
ABOUT DRUMFOOLERY
Who runs Drumfoolery?
No masquerades.
Drumfoolery is run by Aaron and Brian Parker - two drummers with 45 years of combined experience behind the kit.
Check out our About Us page.
How do I contact you?
Drumfoolery is an online-only operation - no public phone number or physical storefront here. If something isn't right with your order, we want to know about it and we will make it right.
Here is how to get ahold of us:
THE BEST METHOD
Fill out the form on our main Contact page. Include as much detail as you can (especially your order number) so we can hit the ground running.
DIRECT EMAIL
You can also reach us straight at operations@drumfoolery.com. This is the best method if you need to include attachments with your message (i.e., photos).
SOCIAL MEDIA
Check out our official pages via the links down in the footer. 👇
Do you have a YouTube or TikTok channel?
Yes, but the content is thin right now. Stick with us - we're just getting warmed up.
While we are starting with premium graphic tees, we plan to expand far beyond apparel with original video content featuring drum covers, original tracks, and a healthy dose of drum-culture comedy.
Follow our socials (in the footer below 👇), stay tuned, and enjoy the show!
QUESTIONS? GET IN TOUCH
We're a lean two-joker operation run by actual drummers. If something isn't right with your order, we want to know about it, and we will make it right.
Contact Page
Use this Contact page.
Response Time
As fast as we can, usually within 1–2 business days. (If we're locked in the practice room, it might take a little longer, but you won't be ignored.) If you think we missed you, please drop another friendly message as a reminder via the Contact page.