Exchange & Refund Policy

WRONG SIZE?

Keep it & Split the Difference Policy

Because every shirt is custom-printed to order, we cannot accept traditional size-based returns. But we don't leave you stuck with a shirt that doesn't fit.

Here's how we handle it:

🚫 Don't Mail it Back 🚫

Keep The Shirt You Have

Give it to your bassist, donate it, or use it as a grease rag for your drum hardware. Just reach out via our Contact page and let us know you ordered the wrong size and what size you need. We'll send you the correct size for 50% off - no return required.

Avoid the Sizing Gamble

The Gildan Softstyle 64000 runs true to size. Check our size chart below 👇 before you order. Also check out our FAQ page - specifically THE SHIRTS section - for more info about the Gildan 64000.

Fabric Care & Shrinkage

For solid-color shirts (100% cotton), avoid high heat to prevent the possibility of shrinking. When in doubt, size up. If you're ordering a heather or antique color, those contain a polyester blend; they drape beautifully and are much less likely to shrink when exposed to heat.

Gildan 64000 Sizes

Navy blue t-shirt with measurement lines indicating length, width, and sleeve length on a white background.

Here are the key measurements (inches). We carry sizes XS through 4XL:
Measurement chart for clothing sizes in imperial inches with yellow text on a blue background.

Note: measurements may vary ±1.5" due to manufacturing tolerances. When in doubt, size up.

Gildan 64000 Sizes

Navy blue t-shirt with measurement lines indicating length, width, and sleeve length on a white background.

Here are the key measurements (metric). We carry sizes XS through 4XL.:
Size chart for clothing with metric measurements in centimeters

Note: measurements may vary ±3.8 cm due to manufacturing tolerances. When in doubt, size up.

📝 Wrong-size exchange requests must be submitted via our Contact page. Please include your order number and the exact size you need.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your shirt arrives with a printing defect, a tear, or the wrong item entirely, we will fix it immediately at no cost to you. No questions asked.

Here's what to do:

STEP 1: Take A Photo

Snap a quick picture of the issue.

STEP 2: Send Us The Photo

Email the photo to operations@drumfoolery.com within 30 days of delivery. Include your name, order number, and a brief note about what's wrong.

STEP 3: Get Your Replacement

We'll ship a brand-new replacement right away - no return required.

📝 Defective or incorrect item claims must be submitted within 30 days of the delivery date, not the purchase date. This gives you enough time to receive, open, and inspect your order.

ORDER CANCELLATIONS & CHANGES

Because production begins quickly after an order is placed, we have a very short window for cancellations or changes. If you need to cancel or modify your order, contact us immediately at operations@drumfoolery.com with your order number.

We cannot guarantee cancellation or changes once production has begun. If we're unable to catch it in time, the rest of our Exchange & Return Policy applies.

LOST OR UNDELIVERED PACKAGES

Get ready for some eye rolls - sorry, we gotta do it.

If your tracking shows "delivered" but your package hasn't arrived, here's what to do:

STEP 1: Don't Panic!

We're just trying to lighten the mood, but seriously, don't panic. We're here for you.

STEP 2: Check the Perimeter

Look around all entry points to your home, including mailboxes, porches, and garages. Who knows what the new delivery driver's thinking.

STEP 3: Ask Around

Check with neighbors, building management, or anyone who may have accepted it on your behalf. Hopefully in a nice way, not a "you play your drums too loud and this is payback" kind of way.

STEP 4: Give It Time

Wait 24–48 hours. Carriers occasionally mark packages as delivered a day early. Technology was supposed to fix this kind of stuff; good thing there's always an acoustic drum set to rely on.

STEP 5: Contact Us

This is where it gets serious: if it's still missing after 48 hours, reach out via our Contact page with your order number and tracking information. We'll work with you to find a resolution.

Like we said at the beginning, we're here for you.

📝 Drumfoolery is not responsible for packages lost due to an incorrect shipping address provided at checkout. Please double-check your address before placing your order.

QUESTIONS? GET IN TOUCH

We're a lean two-joker operation run by actual drummers. If something isn't right with your order, we want to know about it, and we will make it right.

Contact Page

Use this Contact page.

Response Time

As fast as we can, usually within 1–2 business days. (If we're locked in the practice room, it might take a little longer, but you won't be ignored.) If you think we missed you, please drop another friendly message as a reminder via the Contact page.